Location: Lagos

What your day will look like

    A strong focus on supporting customers by finding solutions to ticket requests.

    Enrich documentation about problem solving, Q&A, onboarding materials.

    Drive campaigns targeting multiple customers through digital touch-points and activities.

    Identify high potential as well as high risk customers from newly onboarded users or customers

    Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. 

    Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer’s objectives.

    Engage with your portfolio of customers to ensure risk identification

    Collect feedback from customers and format them for review by the product team

Requirements

What we are looking for in you:

    Customer-facing experience

    An empathetic individual with a natural drive to help others

    Passion for technology, infrastructure and Ubuntu in particular is a must

    Excellent presentation skills

    Strong organisational skills, ability to structure and constantly update documentation

    A team player capable of interacting with all departments internally 

https://boards.greenhouse.io/canonicaljobs/jobs/6103745

Blog

Job Title: Graduate Customer Success Manager

Location: Lagos What your day will look like     A strong focus on supporting customers by finding solutions to ticket requests.     Enrich documentation about problem solving, Q&A, onboarding materials.     Drive campaigns targeting multiple customers through digital touch-points and activities.     Identify high potential as well as high risk customers […]

Job Title: Social Media Marketing Executive Tech

Location: Lagos What we are looking for in you:     Experience managing social media platforms for tech brands, part of a content team or marketing agency     Hands-on knowledge of social media management tools, an understanding of web analytics tools (social and web)     Proficiency with at least four social media platforms […]

Role: Data Entry Analyst

Work Mode: Remote (Nigeria) Budget: Attractive + Data Allowance  Responsibilities: – Conduct thorough searches and source data and information about higher education, courses, programs, and institutions in the UK, USA, Canada, New Zealand, Australia, and Europe. – Handle data sourcing, creation, and management across various online and offline channels. – Identify data quality issues and […]

Job Title: Talent Acquisition Manager

Industry: HR Consulting  Location: Lagos Job Description (Summary) Develop and implement comprehensive recruitment strategies to attract top talent, including employer branding, social media recruitment, and talent pipelining. Lead and manage a team of recruiters, providing guidance, coaching, and development opportunities to ensure successful outcomes. Collaborate with hiring managers to understand recruitment needs and preferences, and […]

Customer Success Associate 

About Gamp  Gamp is a venture-backed business and we are part of a global wave of insurtech startups that  are creating success through technology and business model disruption. Learn more:  What you’ll be doing?  ● Helping our customers succeed in their interactions with Gamp.  ● Respond to customer queries in a timely and accurate way, […]

Vacancy! vacancy!! vacancy!!!

Job Title: Company Security Officer Location: Onyx City Estate, Ijaye, Ibadan Company: Petablue Agro-Allied Limited Job Description: Are you an ex-military professional with a keen eye for detail and a strong sense of duty? We are looking for someone with your background to help safeguard our company. As a Company Security Officer, you will leverage […]

Customer Service Representative

📍Remote – work from home  Pay Range: $17.00 – $31.30 per hour  Preferred Qualifications Customer Service experience preferred. Education High School diploma, G.E.D. or equilvalent experience Apply 👇  https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Customer-Service-Representative_R0301687

* URGENT ROLE – Senior Security Engineer – £130k + 30-40% Bonus **

Brand new Senior Security Engineer position with a major UK Investment Management firm, building out their internal SecOps capability and wider cloud based security infrastructure. This is genuinely an amazing opportunity for a highly technical Security Engineer with an in-depth and breadth of knowledge across security monitoring and detection tooling, AWS Security and programming in […]

If you’re looking for IT (Industrial Training), this is for you!

Kickstart your career in a multidimensional conglomerate by applying for the 2024 Transcorp InternX Program. The 2024 Transcorp Internship Program is designed to provide University and Polytechnic students in 300L/400L or with Ordinary National Diploma with hands-on experience in a professional setting. Eligibility: •Applicants must be verified 300L/400L undergraduates, from any of the Universities and […]

Hiring: FX Trader (Remote) at Klasha

Location: Lagos (Remote) Job type: Full-time Cash management: Ensure Klasha has adequate cash resources to meet its daily operating requirements and take advantage of investment opportunities. Investment management: Invest Klasha’s excess cash in short-term, low-risk financial instruments to maximize returns while preserving capital. Foreign exchange management: Monitor foreign exchange rates and manage Klasha’s exposure to […]